Yuka M., Fri 24 January 2025
"Overall, I had a wonderful and comfortable stay at your hotel. The location was ideal, the room was excellent, and I truly enjoyed my time there. I would love to return in the future!
Excellent Service and Delicious Graubünden specialities! The dishes are rich in flavour and tradition, though they might feel a bit heavy for some Japanese stomachs. Thankfully, there’s the flexibility to choose à la carte for a lighter option! But, it was great!
The service was lovely, and the atmosphere was very quiet and relaxing. However, accessing the rooftop rooms via stairs might be challenging for elderly guests with large suitcases. For breakfast, I would suggest offering a buffet-style service instead of pre-plated meals, giving guests more options to choose from. That said, everything was impeccably clean and well-maintained, making the stay enjoyable overall.
The room is well-equipped, and the inclusion of bathtubs is especially appreciated by Japanese guests, as soaking in a bath is a cherished tradition, particularly for the elderly. Highlighting such features is important when promoting the hotel to Japanese retired tourists, who value comfort and cultural familiarity during their travels!
A charming atmosphere that reflects the rich history and culture of the area."
Source: TrustYou Survey